TREND MEMBERSHIP TERMS

Trend Suite Fashion Trend Membership Terms (Innovator Elite).
Please read the following Terms & Conditions carefully before purchasing or applying for Innovator Elite Trend Membership.

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Key membership terms
Innovator Elite is a recurring membership giving access to Trend Suite forecasts, resources and member-only content. Plans renew automatically according to the selected billing term. Digital membership purchases are non-refundable. You may cancel future renewal, but cancellation does not trigger a refund for the current active membership term. Access continues until the end of the paid term. Materials are for internal business use only and must not be shared, copied, resold or distributed outside your organisation.

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1. Application of terms and conditions
1.1 These terms and conditions apply to Trend Suite Innovator Elite Membership plans operated by Tiffany Hill Studio Limited. By purchasing, applying for or using Innovator Elite Trend Membership, you agree to these Terms.

1.2 These Terms should be read alongside our Website Terms of Use and Privacy Policy, available on our website: www.tiffanyhill.co.uk.

1.3 If you are purchasing on behalf of a company or organisation, “you” includes the company, its officers, employees and authorised users. You are responsible for ensuring all users comply with these Terms.

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2. Innovator Elite Trend Membership
2.1 There are three Innovator Elite membership plans: Annual, 6-Month and Quarterly. Each plan renews automatically at the end of its selected billing term unless cancelled in accordance with these Terms.

2.2 We may refuse membership at our discretion and are not required to provide a reason.

2.3 Your membership gives access to selected Trend Suite forecasts, resources, directories, CAD tools and other member-only materials, depending on the content available during your membership term.

2.4 You agree to keep your login details and password confidential. You must not share your account with any third party. You must notify us immediately if you become aware of unauthorised use of your account.

2.5 We aim to keep member content available throughout your membership term, but we do not guarantee uninterrupted access. We are not liable if content is temporarily unavailable, corrupted, deleted or otherwise inaccessible due to technical issues or circumstances outside our control.

2.6 Materials provided through Innovator Elite are for trend guidance, inspiration and information only. They do not constitute business, legal, financial or professional advice.

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3. Programme
3.1 Trend forecasts, resources and member updates will be provided on an ongoing basis via the Innovator Elite member area and/or email.

3.2 Content may be added, updated, replaced or removed at our discretion.

3.3 We do not guarantee a fixed number of new releases during any specific membership term unless expressly stated at the time of purchase.

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4. Payment
4.1 The total price payable is shown at checkout or on the relevant order form. Any applicable taxes will be displayed before purchase.

4.2 By purchasing a recurring membership, you authorise us or our payment provider to take recurring payments automatically according to your selected billing term.

4.3 Annual memberships renew every 12 months. 6-Month memberships renew every 6 months. Quarterly memberships renew every 3 months.

4.4 If your first membership term was purchased using a promotional code or discounted rate, your renewal may revert to the standard membership price unless otherwise stated.

4.5 If payment is not received when due, we may suspend or terminate your membership access until payment is made.

4.6 All membership payments are non-refundable, except where required by law.

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5. Our obligations
5.1 We will provide the Innovator Elite membership with reasonable care and skill.

5.2 We endeavour to keep information accurate and up to date, but fashion trend forecasting involves interpretation and forward-looking analysis. We do not guarantee commercial results, sales performance or specific business outcomes.

5.3 We are not responsible for decisions made by you based on the materials provided.

5.4 We will process your personal data in accordance with our Privacy Policy.

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6. Intellectual Property
6.1 All intellectual property rights in Trend Suite materials, forecasts, resources, CAD files, directories, written content, visuals, frameworks and member-only content remain owned by or licensed to Tiffany Hill Studio Limited.

6.2 Your membership gives you a limited, non-exclusive, non-transferable licence to use the materials for internal business, design, research and collection development purposes only.

6.3 You must not copy, reproduce, publish, share, sell, licence, distribute, upload, transfer or make available any membership materials to any third party.

6.4 You may share materials internally within your own company or organisation only where reasonably necessary for your business use. Materials must not be shared outside your organisation.

6.5 You must not resell, repackage, teach from, publish or commercially exploit the materials in any form.

6.6 Use of the Trend Suite name, logo or branding is not permitted without prior written consent.

6.7 You must not record, screenshot, copy or reproduce any part of the member area for resale, redistribution or public sharing.

6.8 This Intellectual Property section survives termination or expiry of your membership.

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7. Term and termination
7.1 Your membership begins when your purchase is completed and access is granted.

7.2 Your membership runs for the selected billing term: Annual, 6-Month or Quarterly.

7.3 You may cancel your membership to prevent future renewal. Cancellation does not refund the current active membership term.

7.4 Access continues until the end of the paid term unless your membership is terminated earlier due to breach of these Terms.

7.5 If you cancel before the end of your paid term, you will continue to have access until the current term expires. No partial refunds are issued.

7.6 Your membership will automatically renew unless cancelled before the renewal date.

7.7 We may suspend or terminate your membership immediately if you breach these Terms, misuse materials, share login details, fail to pay fees, or act in a way that may damage Trend Suite or Tiffany Hill Studio Limited.

7.8 On termination or expiry, your access to the member area and materials will end. Any clauses intended to survive termination, including Intellectual Property, Liability and General clauses, will continue to apply.

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8. Liability
8.1 To the fullest extent permitted by law, we are not liable for loss of profits, loss of business, loss of anticipated savings, loss of data, loss of goodwill or any indirect or consequential loss arising from your use of the membership or materials.

8.2 Our total liability in connection with the membership shall be limited to the amount paid by you for the relevant membership term.

8.3 We are not liable for delays, interruptions or failure to provide access caused by circumstances outside our reasonable control.

8.4 Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any matter that cannot legally be excluded.

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9. General
9.1 By purchasing Innovator Elite, you confirm that:

• you are legally capable of entering into a binding contract;

• you are at least 18 years old;

• all information provided by you is true, accurate and not misleading.

9.2 You may not transfer your membership, rights or obligations to another person or organisation without our written consent.

9.3 We may update these Terms from time to time. If we make material changes, we will notify you by email or through the member area.

9.4 If any part of these Terms is found to be invalid or unenforceable, the remaining terms will continue to apply.

9.5 Failure by us to enforce any right under these Terms does not mean we waive that right.

9.6 Communication with you will mainly be electronic. We may contact you by email or through notices on our website or member area.

9.7 These Terms are governed by English law and subject to the exclusive jurisdiction of the English courts.

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Returns Policy
The following items are digital membership products and are final sale:

Trend Suite Innovator Elite Membership Plans — Annual, 6-Month and Quarterly.

Membership plans may be cancelled to prevent future renewal, but no refund will be issued for the current active membership term. Access continues until the end of the paid term unless the membership is terminated for breach of these Terms.

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Contact Us
If you have any questions about these Innovator Elite Membership Terms, please contact us at hello@tiffanyhill.co.uk.